1. Approximate location information
Approximate location information. Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may however help us determine an approximate location.
How we may use this information
We may use information you provide to us about your location to inform and plan our marketing strategy and to monitor and detect fraud or suspicious activity in relation to your account. The processing is necessary for our legitimate interests, namely informing our direct marketing strategy.
We may use this information to tailor how the Site and the Apps are displayed to you (such as the language in which they are provided to you). The processing is necessary for our legitimate interest, namely tailoring the Site and the Apps so that they are more relevant to our users.
2. Information about how you access and use the Site and the Apps
Information about how you access and use the Site and the Apps. For example, how frequently you access the Site or the Apps, the time you access the Site or the Apps and how long you use it for, the approximate location that you access the Site or the Apps from, whether you access the Site or the Apps from multiple devices, and other actions you take on the Site or the Apps, such as what pages you view, any selections made and any information you enter into the Site and the Apps.
How we may use this information
We may use information about how you use and access the Site and the Apps to present the Site and the Apps to you on your device. The processing is necessary for our legitimate interests, namely to tailor the Site and the Apps to the user.
We may use this information to determine products and services that may be of interest to you for marketing purposes. The processing is necessary for our legitimate interests, namely to inform our direct marketing.
We may use this information to monitor and improve the Site, the Apps and/or our business, to resolve issues and to inform the development of new products and services. The processing is necessary for our legitimate interests, namely to monitor and resolve issues with the Site and Apps and to improve the Site and Apps generally.
3. Log files and information about your device
Log files and information about your device. We also collect information about the computer, tablet, smartphone or other electronic device you use to access the Site or the Apps. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications that you use to access the Site and/or Apps on your device, your mobile network, your IP address and your device’s telephone number (if it has one).
How we may use this information
We may use this information to determine products and services that may be of interest to you for marketing purposes. The processing is necessary for our legitimate interests, namely to inform our direct marketing.
We may use this information to monitor and improve the Site, the Apps and/or our business, to resolve issues and to inform the development of new products and services. The processing is necessary for our legitimate interests, namely to monitor and resolve issues with the Site and Apps and to improve the Site and Apps generally.
Recipients of this information
We may share this information described in 1, 2 and 3 above with:
â—Ź FullStory and Google LLC and its affiliate Firebase, which provide our analytics platforms, in order to help us understand how visitors use the Site and/or our Apps;
â—Ź Facebook Ireland Limited and its affiliates, in order to support social sharing and the integration of Facebook services with our Site;
â—Ź Facebook Ireland Limited, Google LLC, Outbrain UK Limited and Criteo S.A. and their affiliates who use information obtained from our Site to target and display customised ads to you when you browse the internet;
â—Ź Ometria Limited, in order to provide personalised marketing communications using information obtained on our site.
When you submit a question to us, we may share your IP address with Freshworks, Inc, the provider of our customer support platform, to the extent required to help us process any customer support queries you might submit to us.