Can I return my Elvie Pump if I change my mind?
Elvie Pump is a medical device and intimate product. For hygiene and safety reasons, it can only be used by one person.
This means that once the tamper seal is broken, you will not be able to return it to us or to a retailer unless it is faulty. Please refer to our Terms of Sale for full details about your rights.
For your peace of mind, the Hub (pump mechanism) has a two year warranty and the washable components have a 90 day warranty. Any additional Elvie Pump accessories you may buy also have a 90 day warranty. For full details see elvie.com/warranty.
We also have a Customer Care Team who are ready and waiting to help you through your pumping journey.