Elvie Trainer is backed by a limited manufacturer’s warranty against any defects in materials and/or workmanship, for 2 years from the date of original purchase. If you experience an issue with your Elvie Trainer, please contact us.
This warranty does not cover cosmetic deterioration or damage caused by general wear and tear, physical or natural destruction, accident, misuse, neglect or other external causes. Any attempt to take the Trainer apart will invalidate this warranty.
This is a single-user product. Use by more than one person may present a health risk and voids the warranty. The warranty does not cover purchases from non-authorized resellers.
Any warranty claims must be supported with reasonable evidence, including proof of date of purchase, alongside these warranty conditions. Chiaro must be notified of any defects. In the event that Chiaro decides to provide a replacement, any replacement will not extend the life of this warranty.
Please keep your proof of purchase in the event that you need to contact customer care.