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Reconnecting a Pump

If your pump loses connection, it will automatically try to reconnect. You should ensure: 

Your phone Bluetooth is turned on 

Elvie Pump is turned on (it may have turned off or it may have run out of charge - see 'How do I charge Elvie Pump')

Your phone and Elvie Pump are next to each other 

If Elvie Pump is not automatically reconnecting, please follow the steps below: 

  • Open the app menu and navigate to Pump info 
  • Ensure Elvie Pump is turned on 
  • Press the Scan button 
  • If the app discovers a pump, tap connect 

If you are still having problems reconnecting Elvie Pump, please contact

More questions?

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