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How do I perform a factory reset on my Elvie Stride?

Please note, a factory reset will delete any sessions that have not been transferred to the app.

To perform a factory reset on your pump:

  1. Turn it on

  2. Press and hold both the + and - buttons simultaneously for five seconds

The Play/ Pause and Intensity Lights will flash while your pump is resetting. 

When your pump has reset, all the lights will turn off and the pump will switch itself off.

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